金融援助 - BankMobile支付

Watch this video on how to get your refund via BankMobile支付!

Our school delivers your refund with BankMobile支付, a technology solution, 由BMTX公司提供动力. 

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退款的偏好

Selecting 退款偏好 gives you the opportunity to choose where you want your 退款了. 

Your refund choices include:

1) Deposit to an existing account - Money is transferred to an existing account the same business day BankMobile支付 receives funds from your school. 通常情况下, it takes 1-2 business days for the receiving bank to credit the money to your account.

2) Deposit to a BankMobile Vibe Checking Account -  如果你 open a BankMobile Vibe Checking Account (upon identity verification), money is deposited the same business day BankMobile支付 receives funds from your school

USPS check delivery option an option in the past; however, it no longer is an option for new students. 如果你 had the USPS check delivery option before the switch, and your address is still valid, a paper check will continue to be sent as 退款偏好. 如果学生没有 select 退款偏好 or the account is closed, by default, a paper check will be mailed to the address on 文件 after 21 days that the funds sit in the account.

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个人代码

You will receive a letter through USPS mail or receive an email reminder to the email on 文件 when you applied to “大学. If neither apply, you have the option to request a personal code. This code will give you instructions on how to select 退款偏好 directly from the BankMobile支付 website.

Click Here to Request a Code

帐户或密码问题

如果你 are having trouble logging in to your BankMobile支付 account, either follow the password reset prompt or contact BankMobile支付 by phone 或电子邮件.

Click Here to Reset Password

Transferring to “大学 from a school who also used BankMobile支付

如果你 transferred to “大学 from a school that also used BankMobile支付, your accounts cannot be merged. You will have to call Customer Care at 1-877-327-9515 to have a new pro文件 created so that you can select 退款偏好 for Chabot 大学. When creating your new pro文件, you will be required to use an email address that is different from the one you used to create your previous pro文件.

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卡的问题

Either follow the password reset prompts or contact BankMobile支付 by phone 或电子邮件.

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When is my refund available?

Once the “大学 disbursement takes place, your refund will become available a week from the day posted on your CLASS-Web account, which will initially show as 负余额. The “大学 refund protocol takes 5-7 business days before BankMobile支付 receives the funds. For students with the BankMobile Vibe Checking Account, funds will become available the same day BankMobile支付 receives funding from our institution. For students who have chosen direct deposit, BankMobile支付 will immediately transfer funds to your personal bank account 1-2个工作日内. The 1-2 business days will depend upon the process within 你的银行.

金融援助 refunds will time-out if 退款偏好 has not been selected within 21 calendar days after the refund has been released by the college. 退款前 times-out BankMobile支付 will send you an email with a reminder to select 退款偏好.

After 21 days BankMobile支付 will mail a check to your primary address on 文件.  如果你 do not deposit or cash the check within 90 days, it will become void and your 金融援助 refund will be returned to the college. 你可能还有 the opportunity to select 退款偏好 after your refund is returned to the college, however, you will have to notify your 财务援助顾问 when you have made a refund selection, so that your refund may be reissued. 

Click Here to Speak to a 财务援助顾问